Help Center

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Getting Started

Platform Overview

Platform Overview

Welcome to BuildMy.Bot, the comprehensive chatbot platform designed to help businesses create, deploy, and manage intelligent conversational AI solutions.

What is BuildMy.Bot?

BuildMy.Bot is a SaaS platform that enables businesses of all sizes to create sophisticated chatbots without requiring technical expertise. Our platform combines the power of advanced AI with an intuitive interface, making it easy to build chatbots that can handle customer support, lead generation, sales assistance, and much more.

Key Features

🤖 Intelligent Chatbots

  • Advanced natural language processing
  • Context-aware conversations
  • Multi-language support
  • Customizable personality and tone

📚 Knowledge Management

  • Upload documents, PDFs, and text files
  • Web scraping for automatic content extraction
  • Vector-based semantic search
  • Real-time content updates and versioning

⚙️ Custom Actions

  • Connect to external APIs and services
  • Embed actions directly in bot instructions
  • Secure authentication management
  • Pre-built templates for common integrations

👥 Human Handoff

  • Seamless transition from bot to human agents
  • Configurable handoff triggers
  • Agent dashboard with conversation management
  • Context preservation during handoffs

📊 Analytics & Reporting

  • Conversation volume and performance metrics
  • User satisfaction tracking
  • Custom report generation
  • Data export capabilities

Getting Started

  1. Sign up for an account and choose your subscription tier
  2. Create your first chatbot using our guided setup wizard
  3. Add knowledge sources to train your chatbot
  4. Configure instructions to define bot behavior
  5. Test and deploy your chatbot to your preferred channels

Subscription Tiers

  • Starter: Perfect for small businesses getting started
  • Professional: Advanced features for growing companies
  • Enterprise: Full-featured solution for large organizations

Learn more about subscription tiers →

Need Help?

Our support team is available 24/7 to help you get the most out of the platform. You can:

  • Browse this knowledge base for detailed guides
  • Contact support via live chat
  • Email us at support@buildmy.bot
  • Schedule a demo with our team

Ready to build your first chatbot? Get started now →

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