Refund Policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all new subscriptions. If you're not completely satisfied with our service within the first 30 days of your subscription, you can request a full refund.

Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 30 days of your initial subscription
• Have not violated our Terms of Service
• Provide a valid reason for the refund request
• Have used the service in good faith

How to Request a Refund

To request a refund, please contact our support team at support@buildmy.bot with the following information:

• Your account email address
• Subscription details
• Reason for the refund request
• Any relevant feedback about our service

Processing Time

Approved refunds will be processed within 5-10 business days and will be credited back to the original payment method used for the subscription.

Subscription Cancellation

You can cancel your subscription at any time from your account dashboard. Cancellations will take effect at the end of your current billing period, and you will continue to have access to the service until then.

Exceptions

Refunds may not be available for:

• Accounts that have been suspended for Terms of Service violations
• Requests made after the 30-day guarantee period
• Usage that significantly exceeds normal usage patterns

Contact Us

If you have any questions about our refund policy, please contact us at support@buildmy.bot